Frequently Asked Questions (FAQs)

1. How can I place an order?

Simply browse our products, add your desired items to the cart, and proceed to checkout. Follow the steps to complete your order.

2. What payment methods do you accept?

We accept:

• Cash on Delivery (COD)
  

• Bank Transfer (if available)

3. How long does delivery take?

Delivery usually takes 3–4 business days depending on your location.

4. How can I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS to track your parcel.

5. Do you offer free shipping?

Yes, we may offer free shipping on selected products or promotional deals.

6. Can I cancel my order?

Yes, you can cancel your order before it is shipped. Contact us as soon as possible for cancellation.

7. What if I receive a damaged or wrong product?

If you receive a damaged or incorrect item, please contact us within 24–48 hours with pictures, and we will resolve the issue.

8. Do you accept returns or exchanges?

Yes, we have a return and exchange policy. The product must be unused and in its original packaging.

9. How can I contact MBK Mart?

You can reach us through:
📧 Email:mbkmart333@gmail.com
📱 WhatsApp: +923318231046

10. Are your products good quality?

Yes, we focus on providing high-quality and carefully selected products to ensure customer satisfaction.